Dk7 Privacy Policy — Your Complete Guide to Data Protection

1 Introduction & scope

Dk7 is one of Bangladesh's most trusted online gaming platforms. We believe your personal data belongs to you — and protecting it is our foremost responsibility. This Privacy Policy explains what data dk7 collects, why we collect it, how it is stored, and when it may be shared with third parties.

By accessing or using the dk7 website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services and contact the support team.

1.1 Who does this policy apply to?

This Privacy Policy applies to all registered dk7 members, guest users, anyone browsing our website, and businesses operating in partnership with dk7. We respect your privacy and are committed to keeping your data secure.

2 Types of data collected

Dk7 collects data in three main ways: information you provide directly, data collected automatically while you use our services, and information received from legitimate third parties. Details are outlined below:

2.1 Information you provide directly

2.2 Automatically collected information

Some data is collected automatically while you use dk7. This includes your IP address, browser type and version, operating system, page visit logs, game session data, and unique device identifiers. This information is used to improve platform performance and monitor security.

2.3 Information received from third parties

For identity verification, fraud prevention, and age confirmation, dk7 may use licensed third-party verification services. Only the minimum necessary data is shared, and those third parties are bound by strict confidentiality agreements.

3 How we use your data

Dk7 only collects what is necessary. Every piece of information is used for a specific purpose:

• Account Management: To complete registration, login, and identity verification.
• Transaction processing: To process deposits and withdrawals securely.
• Security & fraud prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with international gaming regulations and AML (Anti-Money Laundering) rules.
• Customer Support: To resolve your issues quickly and effectively.
• Personalised experience: To show game recommendations and offers tailored to your preferences.
• Platform improvement: To analyse usage patterns and improve our services.

4 Data storage & security

Dk7 uses industry-leading technology to keep your data secure. Our servers are hosted in internationally certified data centers and are under continuous security monitoring.

4.1 Security technology

4.2 Data retention period

Dk7 does not retain your data longer than needed. After account closure, records may be kept for up to 5 years to meet legal obligations, after which they are securely deleted.

5 Third parties & data sharing

Dk7 never sells your personal data. However, limited information may be shared in specific circumstances to operate our services:

• Payment processors: For transaction verification with Mobile Banking, Nagad, and banks — only the minimum necessary information is required.
• KYC Verification Provider: A licensed service provider to verify identity and confirm age.
• Legal Authorities: When required by court order or government directive.
• Game Provider: Only session-related data for delivering specific game services.

All service providers listed above are bound by strict confidentiality agreements (NDA/DPA) and are not permitted to use your data for any other purpose.

6 Cookies & Tracking

The dk7 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser that help with site functionality and personalization.

Cookie Type

• Essential Cookies: For login sessions and security — the site cannot function properly without these.
• Performance cookies: To track page load times and detect errors — helping us improve site quality.
• Functionality cookies: To remember your language, theme, and preferences.
• Analytics cookies: To understand user volume and behaviour — fully anonymised.

7 Your Rights

Dk7 respects every user's data rights. Under international privacy regulations, you have the following rights:

To exercise any of these rights, please contact the dk7 support team. We typically respond to requests within 30 business days.

8 Child protection

Dk7 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has registered on dk7, that account will be closed immediately and any collected data will be deleted.

If you believe a child is using dk7, please notify our support team immediately.

9 Policy changes

Dk7 may update this Privacy Policy when necessary. For any significant changes, advance notice will be sent via your registered email or platform notification. The date of the latest update will always appear at the top of this policy.

Continued use of dk7 after any changes takes effect will be considered your acceptance of the updated policy. If you do not agree, you may request to close your account at any time.

10 Contact

For any questions, concerns, or requests related to this Privacy Policy, please contact our support team. Our data protection team is available 24/7, seven days a week.

For formal privacy complaints, you may also contact the relevant data protection authority in your country. dk7 is committed to full cooperation at all times.